Privacy Policy — 100bd

100bd is an international-standard online gaming platform built specifically for players in Bangladesh. We believe every user's privacy is a fundamental right. This privacy policy explains in detail how 100bd collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure.

By using the 100bd website, mobile app, or any related services, you agree to this privacy policy. If you disagree with any part of this policy, please stop using the platform and contact our support team.

• This policy applies to all 100bd services.
• Both Bengali and English versions are available; in case of any conflict, the English version shall prevail.
• We may update this policy at any time and users will be notified accordingly.
• This policy has been prepared in accordance with international data protection standards.

100bd collects only the information genuinely needed to provide our services. We believe that collecting no more data than necessary is the best privacy practice. The types of data 100bd collects and how it is collected are described below.

100bd also automatically collects certain technical data such as browser type, operating system, page visit duration, and click history. This information helps us improve the quality of our services.

100bd uses your information for specific, legitimate purposes only. Your data is never used for anything beyond what is necessary. Full details are outlined below.

• Account management: Your information is used for registration, login, and account verification.
• Payment Processing: Payment information is used to securely process deposits and withdrawals.
• Customer support: Your contact details are used to resolve issues and respond to your inquiries.
• Security Assurance: Data is analyzed to detect and prevent fraud, money laundering, and unauthorized access.
• Legal compliance: Certain data must be retained to meet licensing authority requirements.
• Service Improvement: Anonymous data is analyzed to further improve the user experience.
• Promotional Communications: Special offers and updates are sent to you with your consent.

100bd retains your information only for as long as necessary to provide our services and meet legal obligations. Retention periods vary depending on the type of data and applicable legal requirements.

• Data for active accounts is retained until the account is closed.
• Financial transaction records are retained for up to 7 years in accordance with legal obligations.
• KYC documents may be retained for up to 5 years after account closure.
• Customer support communications are retained for up to 2 years.
• Website usage logs are automatically deleted after 365 days.
• Expired data is permanently deleted using secure methods.

100bd does not sell or rent your personal information. In certain circumstances, limited data may be shared with trusted partners, always under strict confidentiality agreements.

• Payment Processors: Necessary data is shared with payment gateway providers to process transactions.
• Identity Verification Service: Documents may be shared with authorized verification providers for KYC purposes.
• Game providers: The minimum data necessary during gameplay is shared with licensed game providers.
• Legal authorities: Providing information in response to a court order or regulatory authority request is a legal obligation.
• Fraud prevention: Limited data may be shared with industry-recognized organizations to help prevent fraudulent activity.

Every third-party organization is bound by a strict data processing agreement with 100bd and may not use the data they receive beyond the specified purpose.

The 100bd website and app use cookies and similar technologies. Cookies are small text files stored on your device that help the website remember your preferences.

• Essential cookies: Essential for login sessions, security tokens, and language preferences. These cannot be disabled.
• Functional cookies: Used for your preferences, game settings, and personalized experience.
• Analytics Cookies: Collects site usage statistics to help improve our services.
• Marketing Cookies: Used to show relevant ads and offers. You can opt out of these at any time.

Every 100bd user has specific rights over their own data. We fully respect these rights and make every effort to fulfill them as promptly as possible.

To exercise any of your rights, please contact us via our support chat. We will respond to your request within 30 days.

100bd protects your data using industry-leading technology and practices. Our security team monitors systems 24/7 and responds immediately to any unusual activity.

• All sensitive data is stored with AES-256 encryption.
• All connections are secured using TLS 1.3 protocol.
• Two-factor authentication (2FA) is available as an optional security feature.
• Regular security audits and penetration testing are conducted.
• Staff access to data is role-based and follows the principle of least privilege.
• In the event of a data breach, affected users will be notified within 72 hours.

100bd Strictly for adults aged 18 and over. We take the privacy of children and minors seriously. 100bd does not knowingly collect any personal information from minors.

• Age is verified at the time of registration, and users under 18 are not permitted to register.
• If it is found that a minor has opened an account, the account will be closed immediately.
• Any information inadvertently collected from minors will be deleted immediately upon discovery.
• If a parent or guardian suspects their child is using this platform, please contact support immediately.

100bd reserves the right to update or amend this privacy policy at any time. Users will be notified of changes in ways appropriate to the nature and significance of those changes.

• For significant changes, a notice will always be sent to your registered email address.
• A notice will be posted on the website for minor changes.
• Updated policies take effect from the date of publication.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions of the policy are available on request through our support team.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact our support team via live chat. We are always ready to help.